All Questions
Registration
Deposits
Withdrawals
Bonuses
Games
Cricket Betting
Account & Security
Responsible Gaming
Getting Started
Registration
Go to the Register page, fill in your full name, Pakistani mobile number, email address, and date of birth, then set a strong password. The whole form takes about 90 seconds. After submitting, you'll receive a confirmation email — click the link inside to activate your account. You can then log in, make a deposit, and start playing immediately. A separate KYC document check (your CNIC photo) is required before your first withdrawal.
Yes, completely. Creating an x888 account costs nothing. There are no registration fees, no monthly charges, and no activation payments. You only spend money when you choose to deposit funds into your account. There's no obligation to deposit at all — though without a deposit you won't be able to play real-money games.
No. x888 enforces a strict one-account-per-player policy. Registering multiple accounts — whether using the same CNIC, mobile number, email address, device, or payment method — violates the Terms and Conditions. All duplicate accounts are permanently closed and any balances are forfeited. If you've accidentally created a duplicate account, contact support@x888.cash immediately to resolve it.
For KYC verification — required before your first withdrawal — x888 accepts a clear photo of your valid CNIC (front and back), a Pakistani passport, or another government-issued photo ID. In some cases, proof of your payment method may also be requested, such as a screenshot of your Easypaisa or JazzCash account showing your name and number. Verification is typically completed within a few minutes during business hours.
You must be 18 years of age or older to create an x888 account. Age is verified during the KYC process. Accounts found to belong to players under 18 are closed immediately and all deposited funds are returned. x888 takes age verification seriously — it is not an optional step.
Payments
Deposits
x888 supports the following deposit methods for Pakistan players: Easypaisa, JazzCash, NayaPay, SadaPay, Bank Transfer (IBFT), Visa, and Mastercard. All transactions are processed in Pakistani Rupees (PKR) — there are no currency conversion fees. Full details are on the Deposit and Withdrawal page.
The minimum deposit at x888 is Rs 200 for Easypaisa, JazzCash, NayaPay, and SadaPay. For Bank Transfer (IBFT) and card payments, the minimum is Rs 500. There is no maximum deposit limit for most methods, though your bank or wallet provider may have their own daily transaction limits.
Easypaisa and JazzCash deposits are credited to your x888 balance instantly in almost all cases. If a deposit doesn't appear within 5 minutes, check that the transaction was completed on your Easypaisa/JazzCash app and that the correct x888 account number was used. If the issue persists after 10 minutes, contact x888 support with your transaction reference number.
x888 does not charge any deposit fees on its end. Your Easypaisa or JazzCash wallet provider may apply their own small transaction fee depending on your mobile money account type — this varies by wallet and account level. Bank transfer (IBFT) fees vary by bank. x888 itself never deducts anything from your deposit amount.
First, confirm the transaction was completed successfully on your Easypaisa/JazzCash app — look for a success confirmation with a transaction ID. Wait up to 10 minutes for processing. If funds still haven't appeared, log in to your x888 account, go to Transactions, and check if the deposit is showing as "pending". If it is, it'll usually resolve automatically. For anything unresolved after 15 minutes, contact x888 support via live chat or email support@x888.cash — have your transaction ID ready.
Getting Your Money
Withdrawals
Log in to your x888 account → go to Withdrawal in the main menu → select your preferred method → enter the amount → confirm. Withdrawals are sent to the same payment method used for your most recent deposit. Before your first withdrawal, you must complete KYC verification by uploading your CNIC photo. Full details are on the Deposit and Withdrawal page.
Easypaisa and JazzCash withdrawals are typically processed within 10 minutes of approval. NayaPay and SadaPay take up to 15 minutes. Bank IBFT transfers usually arrive within 1–4 hours during banking hours. Visa/Mastercard withdrawals take 1–3 business days. These are processing times — most Easypaisa withdrawals from x888 arrive in the player's wallet within 10–15 minutes total.
The minimum withdrawal at x888 is Rs 500 for all methods. There is no maximum withdrawal limit set by x888, though your Easypaisa or JazzCash wallet may have daily receiving limits set by the mobile money provider. If you need to withdraw a very large amount and are concerned about wallet limits, consider splitting the withdrawal across two transactions or using a bank IBFT transfer for larger amounts.
The most common reasons for a delayed or rejected withdrawal are: KYC verification not yet completed (upload your CNIC via Account Settings), active bonus wagering requirements not yet met (bonus funds must be wagered before withdrawal), withdrawal details not matching your registered account, or a temporary processing issue on the payment side. If none of these apply, contact x888 support with your withdrawal reference number and they'll resolve it directly.
As a general rule, x888 returns funds to the same payment method used for the most recent deposit — this is an anti-fraud and anti-money-laundering measure. If you need to withdraw to a different account or method (e.g., you no longer have access to your original Easypaisa number), contact x888 support. You will need to provide identity verification before any change to your registered payment details is approved.
Promotions
Bonuses & Promotions
The welcome bonus is applied automatically to your first deposit — you don't need to enter a code or contact support unless you have a specific promo code to apply. Simply register, complete your first deposit above the minimum qualifying amount, and the bonus funds are credited to your balance instantly alongside your deposit. Full terms and wagering requirements are displayed before you confirm the deposit.
Wagering requirements (also called playthrough requirements) determine how many times you need to bet the bonus amount before the winnings can be withdrawn as real money. For example, if you receive a Rs 1,000 bonus with a 20x wagering requirement, you need to place Rs 20,000 in total bets before the bonus converts to withdrawable cash. Progress is tracked automatically in your account under Active Bonuses. Not all games contribute equally — slots typically contribute 100%, while some table games contribute less.
No — bonus funds must complete the wagering requirements before they convert to real money that can be withdrawn. You can always withdraw your real-money balance (the part that was your original deposit, net of any losses) at any time, subject to standard minimums and KYC requirements. Withdrawing your real-money balance before completing wagering requirements will forfeit any remaining bonus balance.
Yes. x888 runs regular promotions for registered players — these include weekly reload bonuses, cashback on losses, free spins on new slot titles, cricket-specific promotions during PSL and international fixtures, and VIP-exclusive offers for higher-tier players. All active promotions are visible on the Promotions page after you log in. You can also opt in to email and SMS notifications to stay updated.
x888's VIP Club is a tiered loyalty programme. Every real-money bet earns VIP points regardless of win or loss. As points accumulate, you progress through VIP tiers — each higher tier offers better cashback rates, bigger deposit bonuses, faster withdrawal processing, higher withdrawal limits, and a dedicated account manager at the top levels. You're automatically enrolled when you register — no sign-up needed. Full details on the VIP Club page.
Platform
Games
x888 offers 500+ games including: video slots from top studios like Pragmatic Play and NetEnt, live casino tables (Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar) with real dealers, the Aviator crash game, sports betting with cricket and PSL as the headline offering, and various table and card games. Browse the full library after logging in via the Games section.
Yes. x888 is fully optimised for mobile browsers on both Android and iOS — the complete game library, deposits, withdrawals, and account management all work seamlessly on a smartphone. You don't need to download an app. For quick access, use your browser's "Add to Home Screen" feature to create a shortcut on your phone's home screen — it behaves just like an installed app.
Aviator is a crash-style game where a multiplier starts at 1x and increases as a plane climbs. You place a bet before the round starts, then cash out at any multiplier of your choice before the plane flies away. If you cash out in time, your bet is multiplied by that value. If the plane flies away before you cash out, you lose your stake. The multiplier at which the plane flies away is determined by a provably fair random algorithm — it cannot be predicted. Full details on the Aviator Game page.
Teen Patti is a popular South Asian card game — sometimes called "Three Card Poker" — that's a firm favourite among Pakistan players. On x888 you can play both RNG (computer-dealt) and live dealer versions of Teen Patti. The live version features a real dealer and is broadcast from a professional studio. You place a boot (ante) bet, receive three cards, and play continues until showdown. Full instructions are on the Teen Patti page.
Sports
Cricket Betting
Yes. PSL (Pakistan Super League) is one of the most popular betting competitions on x888. During the PSL season, x888 offers markets on every match — match winner, top batsman, top bowler, total runs in an over, man of the match, series winner, and more. In-play betting is also available, so you can place bets while the match is live. Check the Betting Odds page for current markets.
x888's cricket sportsbook covers: match winner, series winner, top run scorer, top wicket taker, method of first dismissal, highest opening partnership, total runs in specific overs (over/under), man of the match, toss winner, and in-play betting on active matches. Markets vary by fixture type — international Tests, T20s, ODIs, PSL, and domestic matches all have slightly different market sets depending on the tournament level.
x888 displays odds in decimal format by default. Decimal odds show your total return per Rs 1 staked — so odds of 2.50 mean you receive Rs 2.50 back for every Rs 1 bet, including your original stake (i.e., Rs 1.50 profit). Higher odds mean a lower probability but a bigger payout. You can switch to fractional or American odds in your account settings if you prefer. A full explainer is available on the Betting Odds page.
If a cricket match is abandoned or officially declared "no result" before the minimum required number of overs are completed, most bets at x888 are voided and stakes returned to your balance. For in-play bets placed after the match started, settlement depends on how many overs were completed relative to the specific market's rules. Full match-specific rules are visible on each betting market's terms tab before you place your bet.
Your Account
Account & Security
On the Login page, click "Forgot your password?" below the password field. Enter your registered email address, and x888 will send a password reset link within a few minutes. The link expires after 30 minutes. If you don't receive it, check your spam folder. If you've also lost access to your email, contact x888 support at support@x888.cash — identity verification will be required to restore access.
x888 accounts are automatically locked after several consecutive failed login attempts — this is a standard security feature. Wait 30 minutes and try again, or use the password reset link to set a new password (which also unlocks the account). If your account has been locked for another reason — KYC pending, a fraud flag, or a self-exclusion period you requested — contact support for clarification.
Log in to your x888 account → Account Settings → Personal Details. You can update your email and mobile number from there. For security reasons, changing your contact details requires verification via your current email or a one-time code sent to your registered number. If you no longer have access to either, contact support@x888.cash with your CNIC for manual verification.
Yes. x888 uses 256-bit SSL encryption on all connections. Passwords are stored as salted hashes — not plain text — so even x888's own team cannot see your password. Your personal data is processed in accordance with the x888 Privacy Policy and is never sold or shared with third parties for marketing purposes. Full details are in the Privacy Policy.
Player Safety
Responsible Gaming
Log in → Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly cap. Reductions take effect immediately. Increases require a 24-hour cooling-off period before activating. You can update or remove limits at any time from the same screen. These tools are completely free and private — no one else is notified when you use them.
Self-exclusion is a tool that locks your x888 account for a minimum of 6 months, up to 5 years, or permanently. Once active, the account cannot be accessed, deposited into, or used to place bets — and the exclusion cannot be reversed during the chosen period. To initiate self-exclusion, contact x888 support via live chat 24/7 or email support@x888.cash. Requests are processed immediately. Your real-money balance is returned to you within standard withdrawal processing times.
Yes. The "Take a Break" option in Account Settings → Responsible Gaming lets you suspend your account for 24 hours, 7 days, or 30 days. The account is locked on the server side — logging in on a different device won't bypass it. When the period ends, your account reactivates automatically. There's no cooldown between requesting a break and it taking effect — it's immediate. For more details, visit the Responsible Gaming page.
x888 uses automated monitoring that flags accounts showing patterns associated with problem gambling — such as rapid deposit increases, very long sessions, and repeated loss-chasing behaviour. If your account triggers these indicators, a member of the responsible gaming team may reach out via email or live chat. This is not a penalty — it's a check-in. You're always free to decline, but the offer is made because early action genuinely helps.
Didn't find what you were looking for?
x888 support is available 24/7 via live chat inside your account, or by email at support@x888.cash. Average response time is under 2 minutes on live chat. Our team handles queries in both English and Urdu.